arrow_back
Back to Tickets
Edit Trouble Ticket
Update the ticket information below
Date Initiated
*
Status
*
Open
Pending
Completed
Terminated
Creator
*
marcus
Priority
*
4
Urgent
Select urgency...
Urgent
Not Urgent
Important
Select importance...
Important
Not Important
Project Name
*
home
Problem
*
front gate not locking
Question
Root Cause
the problem was that the bottom left corner was touching the gate
Notes
Strategy
Helpful People
Helpful Links
Diagram
Previous Steps
Next Steps
nelson repair man suggested i use a file to open the latch more. then i went to staples bought chalk for 1.5$ to mark the overlap
Solution
resolved
Insight
the chalk helped me isolate the problem. find out what is the root cause of your problems
Date Resolved
save
Update Ticket
Cancel