arrow_back Back to Tickets

Ticket #bd16a7

completed

Problem

front gate not locking

Creator

marcus

Priority

4

Urgent

urgent

Important

important

Project Name

home

Root Cause

the problem was that the bottom left corner was touching the gate

Next Steps

nelson repair man suggested i use a file to open the latch more. then i went to staples bought chalk for 1.5$ to mark the overlap

Solution

resolved

Insight

the chalk helped me isolate the problem. find out what is the root cause of your problems

Ticket Information

Ticket ID: 693095674d934755fbbd16a7
Date Initiated: 12/3/2025, 7:50:00 PM
Date Resolved: 12/3/2025, 11:54:00 AM
Status: completed
Urgent: urgent
Important: important
Created: 12/3/2025, 11:54:15 AM
Last Updated: 12/3/2025, 11:54:42 AM