arrow_back
Back to Tickets
Edit Trouble Ticket
Update the ticket information below
Date Initiated
*
Status
*
Open
Pending
Completed
Terminated
Creator
*
1
Priority
*
Marcus
Urgent
Select urgency...
Urgent
Not Urgent
Important
Select importance...
Important
Not Important
Project Name
*
zfrika
Problem
*
customize email marketing to include the users email that clicked on the link.
Question
Root Cause
Notes
in email marketing. can the link provided in an email include more detail about who selected the email. the users email address Yes, this is a standard practice called URL Parameters or Query Strings. It is exactly how professional platforms track which specific user clicked a link. Instead of a plain link like https://zfrika.com/login, you send a unique link to every person that looks like this: https://zfrika.com/login?email=kofi@example.com 1. How to set this up in SendGrid In your SendGrid marketing dashboard or your HTML code, you don't have to type the emails manually. You use a Substitution Tag. Change your HTML button code to this: HTML <a href="https://zfrika.com/login?email={{email}}" style="...">Login to Zfrika</a> When SendGrid sends the email, it will automatically replace {{email}} with the recipient's actual email address. Note: If you are using SendGrid's "Legacy" templates, the tag might be -email-. Check your specific version, but {{email}} is the standard for 2026. 2. Why this is useful for Zfrika By passing the email into the URL, you can create a "Magic" user experience: Pre-filled Login: When the user lands on your site, you can automatically fill in the "Email" box so they only have to type their password. Personalization: Your website can say "Welcome back, [Name]" before they even log in. Tracking: Your NGINX logs (and PM2 logs) will now show exactly which email address visited the site. 3. How to "Read" the email on your Website Since you are using a Node.js/PM2 setup, your frontend (JavaScript) can grab that email from the URL as soon as the page loads. Add this script to your website's login page: JavaScript // This looks at the URL (e.g., zfrika.com/login?email=test@me.com) const urlParams = new URLSearchParams(window.location.search); const userEmail = urlParams.get('email'); if (userEmail) { // If your email input field has id="email-field" document.getElementById('email-field').value = userEmail; console.log("Welcome back, " + userEmail); } ⚠️ A Note on Privacy (GDPR/Compliance) While passing an email in a URL is common, some high-security systems flag it. If you want to be more professional: Obfuscation: Some people pass a "User ID" or a "Base64 encoded" string instead of the raw email. Sensitive Data: Never pass passwords or secret tokens in the URL. 4. Better yet: Use SendGrid's "Custom Arguments" If your goal is just to see the data in your SendGrid Reports, you can add "Custom Arguments" to your JSON payload. This keeps the URL clean but gives you the data in your analytics.
Strategy
Helpful People
Helpful Links
Diagram
Previous Steps
Next Steps
update with : <a href="https://yourwebsite.com/welcome?email={{ email }}">Click here</a> where do I make the change?
Solution
Insight
Date Resolved
save
Update Ticket
Cancel