arrow_back
Back to Tickets
Edit Trouble Ticket
Update the ticket information below
Date Initiated
*
Status
*
Open
Pending
Completed
Terminated
Creator
*
marcus
Priority
*
1
Urgent
Select urgency...
Urgent
Not Urgent
Important
Select importance...
Important
Not Important
Project Name
*
zfrika
Problem
*
presignupemailconfirmation doesnt load the page. user cant signup and create an anccount. https://zfrika.com/presignupemailconfirmation presignup page failed to load on zfrika.com
Question
Q1: does it work on the zfrika staging and development enviroment? A1: this doesnt work Q2: does it work on the 254kenya production enviroment? A2: this works. Q3: what is baseURL ? Q4. when i called login.ejs did i pass a country or is it saved in the sessionStorage?
Root Cause
the sendgrid account acount had exprired the promotional version. i paid $20 per month and create a new email called support@zfrika.com and that resolved the issue
Notes
list everything to migrate.
Strategy
1. we can eitgher pass a valeu from sessionStorage? 2. or pass a value through routes. 3. or not request a country.
Helpful People
Helpful Links
Diagram
Previous Steps
i was looing at the Post route, when it was the GET route that was the problem .the get route is expecting country parament to be passed along. i found the issue see (root cause) section of this ticket. update the route that goes to /newpost/emailnotfound", check. route: post '/login' completed. ready to role to staging. and test again. migrate the changes from dev to staging to production. migrate from dev to staging the production. (completed)
Next Steps
**** update github with new changes.
Solution
Insight
Date Resolved
save
Update Ticket
Cancel