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Date Initiated
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Status
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Creator
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Marcus
Priority
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3
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Project Name
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troubleticket
Problem
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create a scoring system to track the progress of your trouble ticket solving pace. show progress every week of what you got done. what is still behind and Show a weekly progress of graphs. of what was completed. what is still pending and open. and show a chart of the pace per week. identify if you are stuck on something based on the graph.
Question
Root Cause
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let’s refine this problem to be more specific. list clear action items
Solution
Insight
Date Resolved
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